After placing an order, you will receive an order confirmation from us. After we send your order, you then receive our invoice and shipping confirmation email with the track & trace code or codes. The shipment itself contains the packing slip and return slip.
If there is a lot of internet traffic, your confirmation email may not arrive immediately. Please be patient! It may also be the case that our emails are redirected to your spam folder, so please check this first. In addition, check the email address you sent us with your order. If this is incorrect, you will not receive our emails.